OUR TEAM

People with expertise, experience, and passion for your health

The quality of treatment begins with the people who provide it. At Medizinisches Zentrum LUMENIS GmbH, experienced healthcare professionals from different fields work closely together.

Our shared goal is to provide our patients with high-quality, evidence-based care that is both professional and compassionate.

We take the time to listen, make careful diagnoses, and develop individual treatment plans together with our patients. Trust, respect, and professionalism form the foundation of our daily work.

Dr. med. Shemsi Bakiu

Medical Director
Board-Certified Specialist in Psychiatry and Psychotherapy (FMH)

Dr. med. Shemsi Bakiu has many years of experience in the diagnosis and treatment of mental health conditions.

As Medical Director, he holds overall medical responsibility for Medizinisches Zentrum LUMENIS GmbH and ensures that patients receive care in accordance with the highest professional standards.

His areas of focus include comprehensive psychiatric assessment, the treatment of complex mental health conditions, and the development of individualized treatment plans.

Particular importance is placed on thorough diagnostics, evidence-based treatment, and a trusting collaboration with patients.

Drawing on his extensive clinical experience, he combines medical expertise with empathy and a compassionate approach.

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MSc Florim Berisha

Managing Director

Clinical Psychologist

MSc Psychotherapist in W.

With a Master’s degree in Clinical Psychology and experience as a psychotherapist in W., he follows a modern, scientifically grounded, and patient-centered approach to treatment. At the heart of his work is the individual—with their personal history, strengths, resources, and individual life goals.

His therapeutic work focuses in particular on the treatment of:

  • Depression

  • Anxiety disorders

  • Panic disorders

  • Generalized anxiety disorder

  • Trauma-related disorders (PTSD)

  • Burnout

  • Adjustment disorders

  • Psychosomatic complaints

  • Obsessive-compulsive disorder (OCD)

  • Stress and life crises

A particular focus of his work is traffic psychology.

He provides psychological counseling and therapeutic support for individuals who require psychological assistance in connection with the Road Traffic Office or who wish to maintain their fitness to drive responsibly and over the long term.

In addition to his therapeutic work, he is committed to the continuous development of modern psychiatric care, digital health solutions, and innovative treatment approaches.

His goal is to create a place where medical quality, scientific evidence, and humanity are present in every encounter.

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Edina Elezi

Sekretariat

Edina Elezi is the first point of contact for our patients.

With her friendly manner, professionalism, and strong organizational skills, she ensures that the day-to-day operations of our practice run smoothly.

Her responsibilities include, in particular:

  • Welcoming and assisting our patients

  • Appointment scheduling and coordination

  • Administrative support

  • Communication with patients

  • Organization of internal processes

With her approachable, helpful, and reliable manner, she plays an important role in ensuring that our patients feel welcome and well cared for from their very first contact with us.

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